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We deliver a wide range of tailored services with compassion. From specialist nursing, palliative care, and hospital at home provision, through to daily living, support to access the community and participate in activities.
Understanding what’s needed
to provide the right care
Commissioning large packages of care often with 24 hour provision or navigating a staff team for healthcare provision at home, can be a challenging prospect. The changes ahead will impact everyday life for both the service user and the people around them. Concerns about the capability and chemistry of the nurse or carer, or around securing funding can raise levels of anxiety.
So, finding just the right person, ensuring the right care package and then delivering them in a timely manner is crucial. We know what a huge difference that this can make. Bringing clarity and simplicity to what can be complex processes – and working holistically – considering practical and social needs alongside medical provision, help us to make that difference.
Where needed, we can help to create a seamless process from assisting with setting up Personal Healthcare Budgets (PHBs) to setting up new Commissioned packages and providing a link in communication between Healthcare and Social Care teams.
We provide temporary and long-term care for adults of all ages.
Our live-in care helps people to live as independently as possible by providing the support they need. Our care includes:
- Personal care and daily hygiene assistance
- Meal provision and feeding assistance
- Management of timed medication and precriptions
- Domestic support for household chores
- Help managing bills and services
- Companionship and help to stay connected with loved ones
- Supported mobility
- Educational & activity support
- Mental health and wellbeing
- Autism, learning disabilities and behaviours that challenge
- Tracheostomy and ventilator care
- Enteral feeding and Total Parental Nutrition (TPN)
- Spinal and brain injury care
- Neurological conditions
- Bowel & Catheter care
- Complex Diabetes
- Complex Epilepsy & Seizure Management
- Severe Dystonia
- Genetic Conditions
- Palliative and end-of-life care
- Rehabilitation
An individualised approach for every person.
- We understand how multiple healthcare, social and practical needs can affect each other. We look at the whole picture, before we develop a fully bespoke care plan.
- We select personnel and then ensure individualised training for your assigned staff. All centred around the specific needs.
- We provide bespoke training for families and other carers.
- We adjust for changing needs, providing clinical oversight and monitoring individual care plans.
- Working with health and social care teams, we ensure seamless transitional care, from young peoples’ services to adult services as needed.
What you can expect
- Our own highly trained and vetted First Option Healthcare staff – we very rarely use outside agency staff. We provide you with an expert team with the correct training that can cover the shifts you need.
- Quickest available care provision. From clinical assessment, to care plan and funding agreement in place, as quickly and safely as possible.
- Access to a clinical-led helpline 24 hours a day, 7 days a week
- Last-minute cover. Available within 24-hours to cover shortfalls with your current provider.
- Fully regulated by the Care Quality Commission.
- Family support and advocacy – we work with health and social care teams to ease communication and join up the dots.
- Care you can rely on. We will do what we say and are transparent in our communications.
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